Good To Know
Frequently Asked Questions
How quickly can you respond to a drainage emergency?+
We operate 24/7 and aim to reach most emergencies across South East England within 1–2 hours. Call
07438 912191 and a local engineer will be dispatched as fast as possible.
Do you charge a call-out fee?+
No. We never charge just to turn up. You receive a fixed, transparent price for the work before we begin, with no hidden fees.
Which areas do you cover?+
We cover South East England, including Surrey, Sussex, Kent, the Gatwick area and the London fringes — Brighton, Crawley, Dartford, Tunbridge Wells, Bromley, Croydon and many more.
See all areas we cover.
Do you work on both homes and businesses?+
Yes. We handle domestic and commercial drainage — from a single blocked sink to ongoing sewer maintenance for businesses.
How do you clear stubborn or recurring blockages?+
We use high-pressure water jetting to clear grease, scale, roots and debris, and CCTV cameras to find the underlying cause — so the blockage is treated at the source, not just temporarily relieved.
Can you find the problem without digging up my property?+
In most cases, yes. A CCTV drain survey lets us inspect the inside of your pipes and pinpoint cracks, collapses or root intrusion without excavation, so any repair is targeted and minimally disruptive.
How much do your drainage services cost?+
It depends on the type of issue, how accessible the drain is, and the severity of the problem. We always provide a clear, fixed quote upfront — with no call-out fee and no hidden charges.